Terms And Conditions
Terms and Conditions for OTA Users
Welcome to HotelsPaddie. By accessing or using our platform, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services.
1. Acceptance of Terms
By accessing or using HotelsPaddie, you agree to these Terms and Conditions, our Privacy Policy, and all other applicable rules. If you do not agree, please do not use our platform.
2. Services Offered
HotelsPaddie provides a platform for users to search, compare, and book travel services. All bookings are subject to availability and the terms of third-party providers.
3. User Responsibilities
● Accurate Information: Users must provide accurate and complete information when making a booking.
● Age Restriction: Users must be at least 18 years old or have the consent of a legal guardian.
● Account Security: Users are responsible for maintaining the confidentiality of their account details.
4. Booking and Payment
● Third-Party Terms: All bookings are processed by third-party providers. By making a booking, you agree to their terms and conditions.
● Payment Authorization: You authorize HotelsPaddie, the third-party provider to charge the payment method provided for bookings and applicable fees.
● Cancellation and Refunds: Cancellation and refund policies are governed by the respective service provider.
5. Changes to Bookings
Any changes to bookings must comply with the policies of the service provider. Fees or additional charges may apply.
6. Liability Disclaimer
● Third-Party Services: HotelsPaddie acts as an intermediary between users and service providers. We are not liable for the quality, safety, or fulfillment of services provided by third parties.
● No Warranty: HotelsPaddie does not guarantee the availability, reliability, or accuracy of the platform or services.
7. User Conduct
You agree not to:
● Use the platform for fraudulent or unlawful purposes.
● Interfere with the platform's operation or security.
● Misuse any promotional offers or discounts.
8. Privacy
Your personal information is collected, used, and shared in accordance with our [Privacy Policy].
9. Intellectual Property
All content on the platform, including text, graphics, logos, and software, is the property of HotelsPaddie and protected by intellectual property laws.
10. Termination
We reserve the right to terminate your access to the platform at our discretion for violations of these Terms and Conditions.
11. Governing Law and Disputes
These terms are governed by the laws of Nigeria. Any disputes will be resolved exclusively in the courts of Nigeria.
12. Amendments to Terms
HotelsPaddie reserves the right to update these Terms and Conditions at any time. Continued use of the platform constitutes acceptance of the updated terms.
13. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
info@hotelspaddie.com, +2348171772822
Privacy policy
Privacy Policy for HotelsPaddie
HotelsPaddie ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you use our platform, website, and services.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
● Name
● Email address
● Phone number
1.2 Non-Personal Information
● IP address
● Browser type and version
● Device type
● Operating system
● Usage data (e.g., pages visited, clicks, and time spent on the platform)
1.3 Information from Third Parties
● Data provided by third-party booking partners or service providers.
● Social media profile information (if you sign in via social media).
2. How We Use Your Information
We use your information for the following purposes:
● Booking and Transaction Processing: To process your reservations, payments, and confirmations.
● Customer Support: To assist you with inquiries, requests, or complaints.
● Personalization: To tailor the content and offers displayed to you.
● Marketing: To send promotional materials, special offers, and updates (you can opt-out at any time).
● Analytics: To improve our platform, analyze usage trends, and enhance user experience.
● Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
3. How We Share Your Information
Your information may be shared with:
3.1 Third-Party Service Providers
We share data with trusted partners who assist in providing services, such as:
● Hotels, airlines, and other travel service providers.
● Payment processors and fraud detection services.
● Marketing and analytics platforms.
3.2 Legal Requirements
We may disclose your information when required to:
● Comply with applicable laws or regulations.
● Respond to legal requests or government authorities.
● Protect the rights, property, or safety of HotelsPaddie, users, or others.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new entity.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
● Remember your preferences.
● Provide a faster and more secure experience.
● Analyze website traffic and usage patterns.
You can manage or disable cookies through your browser settings, though this may affect your user experience.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. Once no longer needed, your data will be securely deleted or anonymized.
6. Your Rights
Depending on your location, you may have the following rights:
● Access: Request access to your personal information.
● Correction: Correct inaccurate or incomplete data.
● Deletion: Request deletion of your personal data.
● Data Portability: Obtain a copy of your data in a usable format.
● Withdraw Consent: Withdraw your consent to data processing at any time.
● Opt-Out: Unsubscribe from marketing communications.
To exercise your rights, please contact us at info@hotelspaddie.com.
7. Data Security
We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with data, we will delete it promptly.
9. International Data Transfers
As a global platform, your information may be transferred and stored in countries outside your own. We ensure that such transfers comply with applicable data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of significant changes by posting the updated policy on our website and updating the "Effective Date".
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: info@hotelspaddie.com, Phone: +2348171772822
Thank you for trusting HotelsPaddie with your travel needs.
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